Lensabl Reviews

Lensabl has an overall rating of 3.6 based on 318 reviews. Customer feedback on Lensabl is mixed: Lensabl reviewers highlight positive aspects like affordable pricing, wide selection of lenses, convenient online ordering, which strongly appeal to budget-conscious eyewear consumers, tech-savvy individuals, those seeking convenience. However, Lensabl is often criticized for its long shipping times, occasional prescription errors, limited customer service availability.

3.6/5.0

318 reviews

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All Lensabl Reviews (318)
michele.Roman
May 28, 2026
"I’ve been loyal to this brand for..."
I’ve been loyal to this brand for a while, so I expected these blue light lenses to make a difference. Unfortunately, my eyes still hurt after using them, especially after long screen time. I kept trying them because I wanted them to work, but I can’t really say they did much for me.
KOHNEN
May 14, 2026
"Super easy to use honestly"
I used Lensabl to get new lenses put in my frames and the whole thing was really simple.. the site walks you through each step so I never felt like I was guessing what to do next. Uploading my prescription was easy too, checkout was quick, and nothing felt confusing. one of the smoother glasses sites I’ve used
hello_michael377
May 13, 2026
"They took good care of my frames"
I sent my frames in and, yeah, they came back totally fine. No cracks, no weird damage, nothing messed up. Simple experience, but they handled them well and I was happy with it.
BernardWeigel
May 08, 2026
"They darken really fast in the sun and..."
They darken really fast in the sun and, I mean, they clear back up quickly too. I was surprised by how well they work outside
Craig_boggess89
May 04, 2026
"Never heard back"
Reached out to customer service and never got a reply. Super frustrating, honestly...
SHIDLER
May 01, 2026
"I used my insurance and FSA without..."
I used my insurance and FSA without any real issues. Checkout was straightforward, and everything seemed to go through fine.
Angie_newcomb79
April 24, 2026
"Prescription check went smoothly"
I had to get my prescription verified and it was smooth . It took a bit longer than I thought it would , but they confirmed everything and still kept my order moving . It was not super fast or anything , but it was not a big issue either . Overall , I had a good experience and would use them again
Pamela-morgan
March 31, 2026
"Refund dragged on longer than expected"
I returned my lenses the whole thing wore me out more than it should have. I had to follow up by email a few times, and the refund took way longer to show up than I expected. Support wasn’t rude or anything, but I felt like I was doing too much chasing for a simple return. I’m tired of dealing with customer service runarounds, so I probably wouldn’t order again unless they make the return process a lot smoother.
gina1980
March 28, 2026
"Updates felt confusing and rushed"
I didn’t have the best experience with Lensabl. The whole process felt kind of rushed and unclear, especially with the emails they sent. Most of the updates were vague, so I wasn’t really sure what was happening with my order or if anything was moving along. I ended up having to reach out just to get basic info, which got frustrating fast. The lenses might be totally fine, but the communication made the experience more stressful than it needed to be
kyle1989
March 08, 2026
"Progressives work kinda well"
They took a little getting used to, but overall they work good. Once I adjusted, I was kinda happy with them
hello_joseph484
March 07, 2026
"Got my glasses back faster than I expected"
I sent in my old frames to get new lenses put in, and I was bracing myself for it to take forever because that’s usually how these things go.

But surprisingly, Lensabl moved fast. The shipping box showed up quickly, they actually kept me updated when my frames arrived, and before I could really start getting annoyed about waiting, my glasses were already on their way back.
The lenses look good, the process was easy, and I’m relieved I didn’t have to chase anyone down or wonder where my frames disappeared to. The quick turnaround was definitely the best part for me.
WINEBRENNER
March 07, 2026
"and I’m not sure I’d use them again"
the ordering part was fine, but the updates got confusing after that. I reached out to support hoping they’d clear things up, but I still felt kind of in the dark. Nothing was a total disaster, I just came away not feeling super confident about trusting them again...
Robert_hafer87
February 28, 2026
"Glasses got here on time"
My glasses showed up right when they said they would. No problems or anything, all good.
William_vermillion03
February 24, 2026
"Packaging was honestly impressive"
I’ve ordered glasses online before, and this was one of the better packaging jobs I’ve seen. The box arrived in great shape, the lenses were well protected, and nothing was loose or shifting around inside. It’s a small detail, but based on my experience, it really made the order feel handled with care.
marie1978
February 21, 2026
"Warranty process was more frustrating than I expected"
I had an issue with my lenses and figured the warranty would be straightforward, but it turned into one of those “okay, why am I doing all the work here?” situations. Support took a while to respond, and then they kept asking for information I’d already sent, which was annoying. It wasn’t a total disaster or anything, but I definitely felt like I had to keep nudging things along just to get anywhere. I did finally get a reply, but it didn’t really solve much. For what I paid for new lenses, I expected the help to be a bit smoother
tamara-Leith
January 30, 2026
"Not really worth the price"
I thought the lenses were okay, but for what you pay, they just didn’t feel worth it. They work fine, but you kind of expect a bit more at that price
hello_james344
January 30, 2026
"Pricing was clear to me"
I liked that there wasn’t any surprise fees at checkout. The whole pricing part was easy to follow, and it felt straightforward overall.
Simon_rosenberg04
January 19, 2026
"Prescription felt spot-on to me"
I thought the prescription was accurate based on how it worked for me. Everyone’s experience can be different, but in my case it did what I needed and I was happy with the results.
Chad_freeze72
January 13, 2026
"Frames Fit Perfect After Reglazing"
Got my frames back after the reglazing and they Seriously fit just like they did before. No weird pressure, no slipping around, nothing Feels off. really happy with how they turned out
robert_Quach86
January 11, 2026
"Absolutely solid lenses, no question"
I got lenses from Lensabl put into my old frames, they turned out really well. The prescription feels spot-on, the lenses are super clear, and I can say with total confidence there’s no weird distortion or anything off about them. They fit my frames just fine too. The only thing is that it took a bit longer than I was hoping, but the actual lens quality is definitely good. I’ve been wearing them for a few weeks now and haven’t had a single issue.

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Lensabl Q&A

Week 7 without receiving my glasses. communication is terrible. anyone else have trouble pinning down an eta? i'm having lensabl regrets.

Donald.Jordan
June 09, 2020

“Hey John - sorry to hear of this delay and I would be happy to help out. Can you send me your order number?”

Is there a guarantee on their anti-reflective coating?

MildredStanley
April 04, 2020

“Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!”

Has anyone just requested their frames back after waiting several weeks? i'm at that point now where i just want them back along with my money

DawnVargas
March 10, 2020

“Hey Kelley - can you provide your order number? I can get a status update for you when the lab opens back up on Monday :)”

Is lensabl a scam or a legit company?

Anthony.Ford
March 05, 2020

“They are legit but possibly understaffed (see my review)”

Order: 100045772 interestingly enough i received an email saying oh surprise they're done but online says 5-7 days to ship still.

LillieWagner
March 12, 2020

“I do see that your order is shipping today: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405511899223392627698 Are you still seeing it show 5-7 days in your account?”

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